Discover the story behind DialApp and our mission to simplify clinic communications for healthcare professionals.
DialApp was born from a deep understanding of the real challenges faced by busy clinics every day. We are not just a tech company with a good idea; our expertise comes from years of hands-on experience in healthcare IT, giving us a unique perspective on the pain points that hold clinics back.
Here's how we've taken a different approach to common communication challenges:
Many excellent communication platforms offer comprehensive services, but their pricing models are often based on fixed monthly fees per user. This approach, while powerful, can lead to paying for unused time and can become a hurdle for clinics as they grow.
DialApp offers an alternative. Our simple pay-as-you-go model means you only pay for what you use. Add your entire team without worrying about extra fees, and only pay for the minutes you actually talk.
While many systems are feature-rich, they often operate as a separate application, requiring staff to switch between their patient management software and the phone system. This can lead to extra steps, wasted time, and a higher chance of dialing errors.
We've built a seamless system where every call is just one click away, directly from your EMR. Your staff can maintain their focus on the patient record without a break in their workflow.
In multi-user clinics, outgoing calls may come from different personal or unassigned numbers, which can create confusion for patients. They may ignore calls from numbers they don't recognize, which can impact communication and lead to higher no-show rates.
We provide a single, verified clinic number for all outgoing calls. No matter who is calling from your team, the patient always sees the same professional number, making them more likely to answer.
Our team is built on a foundation of deep technical expertise and a passion for solving real-world problems. With over 15 years of experience in software development and architecture, we understand how to build robust, scalable systems.
Our 10+ years in the healthcare industry have given us a unique perspective, allowing us to see the specific challenges clinics face every day. Combined with over 8 years of experience in VoIP infrastructure and intelligent telephony, we have the skills to create a product that is both powerful and incredibly user-friendly.
Software Development & Architecture
Healthcare Industry Experience
VoIP & Telephony Infrastructure
Our mission is to give healthcare professionals their time back. We believe doctors and their staff have enough on their plates; their time is too valuable to be wasted on complex phone systems. Our motto is simple: keep it simple, and avoid complexity.
We have applied this principle to every aspect of DialApp, from its seamless one-click calling to our fair pay-as-you-go pricing model.
We are committed to building a product that is not only high-quality and reliable but also intuitive and easy to use for both clinic staff and their patients. We understand that every clinic is unique, and we've designed DialApp to adapt to your workflow, not the other way around.
We are always listening and welcome your feedback as we continue to evolve our product to better serve you. Your success is our success, and we're here to support you every step of the way.
Discover how simple and efficient clinic phone management can be.
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