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DialApp Mobile App – Feature Screenshots

Explore the main features and workflows of the DialApp mobile application with real screenshots and descriptions.

1
Outbound Call Management
Easily manage all your outgoing calls. Add new numbers, view recent calls, and initiate calls with a single tap. Designed for speed and efficiency in busy clinical and pharmacy environments.
Outbound Call Management
2
Switch Between Providers
Seamlessly switch between multiple configured VoIP providers. Instantly select the desired provider for each call, ensuring flexibility and reliability for your communication needs.
Switch Providers
3
Call Analytics & Insights
Access detailed analytics for all your calls. Track call durations, outcomes, and trends over time to optimize workflows and improve patient engagement.
Call Analytics
4
Inbound Call Routing
Manage inbound calls to your dedicated numbers. Define custom flows to automatically route incoming calls to the right department or workflow, enhancing patient experience and operational efficiency.
Inbound Call Routing
5
Agent Incoming Calls
When a caller requests to speak with a live agent, the DialApp Agent app receives the call instantly. Agents can answer, transfer, or manage calls directly from their mobile device.
Agent Incoming Calls
6
Conversation History & Call Modal
View the full conversation history for each call flow in real time. Agents can review previous interactions during a call, ensuring they are fully prepared to assist the caller.
Conversation History