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WinRx Integration Guide

Follow these steps to activate DialApp calling feature in WinRx

What is DialApp?

With DialApp, you can call patients with just one click, at an affordable pay-as-you-go rate. Simple, fast, and cost-effective!

Takes about 3-5 minutes
1

Click Call Button in WinRx

Find the patient record and click on the call button next to their phone number

Where to Find It

Look for the phone icon next to the patient's phone number in their profile or prescription details.

Step 1
2

Activate or Login

First time users need to Activate

First Time User?

If this is your first time or you're not logged in to DialApp, you'll see a prompt to activate or login. Click the Activate button.

Step 3
3

Complete Registration

Quick and easy sign up with minimal information

Simple Registration

DialApp registration is quick and requires minimal data:

  • Sign up with Google or Apple
  • Or enter: Email, First Name, Last Name
Step 4
4

Verify Pharmacy Phone Number

Enter your pharmacy's main phone number for verification

Why Phone Verification?

DialApp makes calls through your pharmacy's phone number channel. This ensures:

  • No Disruption: Your regular phone service continues normally
  • Ownership Verification: Confirms the number belongs to your pharmacy
  • Flexible: You can change or remove it later
Step 5
5

Complete Phone Verification

Answer the incoming call and enter the verification code

1
After clicking Verify, you'll see a 6-digit code on screen
2

You'll receive a call from +1 (415) 723-4000

(This is Twilio's number, our provider)

3
Answer the call and dial the 6-digit code using your phone keypad
4
Once verified, the activation process is complete!

You're All Set! 🎉

You can now start using DialApp to make calls directly from WinRx.

Step 6
6

Keep DialApp Window Open

Important tip for smooth daily operations

Pro Tip

We recommend minimizing the DialApp window instead of closing it:

  • Stay logged in for faster calling
  • No need to re-authenticate every time
  • Enhanced security through continuous authentication
7

Make Your First Call

Return to WinRx and start calling

1
After minimizing the DialApp window, return to WinRx
2
Click the Call button again on any patient record
3
The call page will appear again
4
Click on the desired phone number to place the call
Step 8

You're Ready to Go!

DialApp is now integrated with WinRx. Here's what you can do:

One-Click Calling

Call patients directly from their WinRx records with a single click

Call History

All calls are logged and accessible in your DialApp dashboard

Professional Service

Calls show your pharmacy's caller ID, maintaining professional appearance

Secure & Private

All calls are encrypted and HIPAA compliant for patient privacy

Learn More About WinRx Go to Dashboard Need Help?